Nordstrom Rack

Nordstrom Rack reviews

Good
Good: 8.7/10
21,850 customers have rated this store since 2014
Customer Certified
Nordstrom Rack
  • Address: 1212 S. Flower St., Suite 300 Los Angeles, CA, 90015, UNITED STATES

Nordstrom Rack ratings

Summary

  • Overall rating
    8.7 /10
  • Would shop here again
    8.9 /10
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Shopping experience

  • Ease of finding what you’re looking for
    8.5 /10
  • Product selection
    8.5 /10
  • Clarity of product information
    8.6 /10
  • Product availability
    8.7 /10
  • Prices relative to other online retailers
    8.5 /10
  • Design of site
    8.6 /10
  • Shipping charges
    7.5 /10
  • Variety of shipping options
    7.8 /10
  • Charges stated clearly
    8.9 /10
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After order has been received

  • Order tracking
    9.0 /10
  • On time delivery
    8.9 /10
  • Customer support
    8.8 /10
  • Product met expectation
    8.5 /10
Reviews

Customer reviews for Nordstrom Rack

  • 10/10 Review by: Mariko

    I hope the purse will last and serve its purpose.

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  • 9/10 Review by: Alex

    Buying on Nordstromsrack.com is always easy and has great deals. Fast and free shipping also a plus. Thank you!

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  • 10/10 Review by: TORIPOSHJO

    Whenever I am looking for anything affordable and in fashion I always go to Nordstrom Rack Online or the Nordstrom Rack store before going else where. I love their prices and enjoy the benefits of being able to buy at an great price as well.

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  • 8/10 Review by: Molly

    The shipping rate was for a "heavy item" for two aluminum dog treat cans that weren't very large. Seems excessive.

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  • 1/10 Review by: Verified customer

    Three times disappointed. First order I received a pair of shoes - left foot size 38 right foot size 39. 2nd order, one item was not fulfilled and I wasn't notified - it just showed up as a credit on my bill. Third item delivered today was not...

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  • 10/10 Review by: Verified customer

    The agent is Letitia helped me with my payment, in placing my order. It was great experience to deal with Letitia. The service was quick and easy with great patient and huge help, THANKS To PEOPLE like that.

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    Great experience! With great customer support!!! Thank for that girl who had so much patient to help me.

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  • 7/10 Review by: Me

    I think its stupid that I had to reorder same item and nordstromrack has to pay for shipping twice instead of crediting me the price difference on the exact same item I ordered and haven't even received yet but went down in price by $40.00 so now I...

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    I had to repurchase an item that two days later went down by thirty nine dollars. I am glad I did however because the jacket I paid thirty nine dollars more for and had been eyeing for over a year came damaged with spots on both lapels. The one i...

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  • 10/10 Review by: none

    I check the Rack everyday, best buys ever.

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    Returns were easy enough, unlike some other web sites. I always go to Nordstrom and Nordstrom Rack first.

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  • 9/10 Review by: Tucson

    Just moved to Tucson from Seattle and miss my Nordstrom. Yes I have on line but now I am really using the on line with the Rack. Will head to Phoenix when I need a full shopping day.

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  • 10/10 Review by: Wesbree1

    The only I have is in the on Chestnut St in Philly being followed throughout the stores

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